Orders & Products
Are your products high quality?

We carefully select products that combine quality, functionality, and value. Every item is chosen with durability, performance, and customer satisfaction in mind.
How often do you have sales?

We regularly offer seasonal promotions and exclusive discounts. Subscribe to our newsletter to be the first to know about new arrivals, special offers, and limited-time sales.
Do you test your products before selling them?

We carefully evaluate every product before adding it to our collection. Our team researches quality, performance, customer feedback, and supplier reliability to ensure each item meets our standards. While we may not personally test every product, we only offer products from trusted manufacturers and partners that we believe provide excellent value, quality, and performance.

Processing Time
How long does it take to process my order?

Orders are typically processed within 15–20 business days. Processing includes order verification, preparation, and packaging.

For larger pieces, processing may take slightly longer due to handling and logistics coordination.

Shipping
Do you offer free shipping?

Shipping costs are calculated at checkout based on your location and item size. Some items may include free shipping promotions.
How long does shipping take?

Estimated delivery time is typically:

  • Processing: 7–10 business days
  • Shipping: 5–12 business days
  • Total estimated delivery: 12–22 business days

Larger furniture items may require freight delivery and can take slightly longer.
Will I receive tracking?

Yes. Once your order ships, tracking information will be sent to your email.
Do you ship internationally?

Shipping availability depends on the item. If international shipping is available, rates will appear at checkout.

Returns & Exchanges

What is your return policy?

We accept returns within 14 days of delivery. Items must be unused, in original packaging, and in resellable condition.
Are return shipping costs covered?

Return shipping costs are the responsibility of the customer unless the item arrives damaged or incorrect.
How do I start a return?

Contact us with:

  • Your order number
  • Reason for return
  • Photos (if damaged or incorrect)

We’ll provide return instructions.
Can I cancel my order?

Orders can be canceled within 24 hours of purchase. After this window, the order may already be in processing.